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About Frontline Management Services
Background
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Frontline Management Services, based in Baltimore, MD, was founded in 2012 by Andre Bonaparte, a former deputy police commissioner, with more than 30 years of experience in public safety. His approach to providing clean and safe services draws on a proven correlation between positive perceptions about physical appearance and safety based on the following key components of community policing:
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Create a culture of safety
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Create a defensible physical environment - a clean environment offers the reflection of a safe environment.
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Involve the people that live and work in a community
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Provide workforce training, volunteer and career opportunities for residents.
"Our community policing approach and focus on all aspects of public safety is what sets us apart. Equally important is that we seek to honor the sense of history in urban communities and remain sensitive to the experience of the people who live, work and visit there. Frontline doesn't just provide services, we build relationships and work toward creating opportunities to influence pride, trust and teamwork among those we serve."
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Andre Bonaparte
President
Frontline Management Services
Frontline has a major role in the stabilization and revitalization of urban communities. Most notably, since its inception the company has served as the exclusive provider of clean and safe services for Eager Park, an 88-acre community, anchored by the historic Johns Hopkins Hospital and Johns Hopkins University. The development transformed a formerly dis-invested area in Baltimore city into a healthy and thriving mixed-use community.
Frontline’s affiliation with the Eager Park project spanned all stages of development – from planning, to construction, through phased openings.
A Team of Experts
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Our team of experts provide leadership, management and consultation on all aspects of public safety and the delivery of supplemental cleaning and safety services. Members of our clean and safe teams are required to participate in a comprehensive workforce training program to ensure we always provide quality, customer focused service. They are trained to appropriately and safely perform their duties using the proper equipment and products. Whenever possible we hire residents of the communities we service
Community First
An important part of our mission is to support the sustainability and growth of urban communities through community engagement and outreach. We accomplish this through collaborative relationships with community leaders, business owners and residents. We also lend our support to physical improvement and special programs to enhance the quality of life in the communities we serve.
Frontline Management Services helped to initiate the planting of a community garden in the Eager Park Community. Members of the Frontline staff continue to work alongside the residents to provide care and upkeep for the garden.